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Welcome to Hum Jaayega support

Find answers below, or contact us from the app.

Getting started

  1. 1

    Download the app

    Hum Jaayega for passengers, Hum Jaayega Driver for drivers. Sign up with your phone number and the one-time code we send.

  2. 2

    Choose your ride

    Share a seat on a scheduled jeep, or reserve a whole cab and propose a fare.

  3. 3

    Pick your pickup point or drop your pin

    Fixed stops for shared trips, an exact pin for reserved cabs.

  4. 4

    Get confirmed and go

    The driver accepts. You get a trip code, the vehicle plate and a reminder before pickup.

General questions

Which towns does Hum Jaayega cover?

Darjeeling, Siliguri, Kurseong, Kalimpong, Mirik, Ghoom and Gangtok, across 11 corridors.

Which languages does the app support?

English, Hindi and Nepali. Change it in Settings, Language.

How do I contact a human?

From Help in the app, or by email at support@XXXX. In an emergency, use SOS in the trip screen, which calls 112.

Still stuck?

Contact support from the app, or write to support@XXXX.

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