Help centre
App issues
Frequently asked questions
I did not receive the one-time code.
Wait 60 seconds and tap Resend. Codes can arrive by SMS or WhatsApp. Check that your number is entered with the +91 country code.
The app says my documents are pending.
Approval usually takes XXXX working days. You will be notified when it is done.
I am not getting notifications.
Allow notifications for Hum Jaayega in your phone settings and keep the app updated. Bookings and reminders also appear inside the app.
The map is not loading.
Check your connection. Bookings and trip codes still work offline; only the live map needs data.
How do I change the language?
Settings, Language: English, Hindi or Nepali.
How do I delete my account?
Settings, Profile, Delete account, or follow the steps on our Delete account page.
Still stuck?
Contact support from the app, or write to support@XXXX.
